Category Archives: San Diego Computer Repair

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Verizon to release iPhone

The rumor that refuses to die has new life: A report Thursday says an iPhone compatible with CDMA networks is being manufactured for this holiday season.iPhone 4

Taiwanese trade publication Digitimes is at it again, reporting that contract manufacturer Pegatron has the order from Apple for a CDMA version of the iPhone 4 and “is currently using its plants in Shanghai, China, to produce the products.” The report says that the product would be ready by the fourth quarter of this year.

It echoes The Wall Street Journal’s report from earlier this year that Pegatron has been contracted to make a CDMA iPhone.

Verizon’s current network is CDMA, so the report is reviving the idea that a Verizon-compatible iPhone is around the corner. It’s a rumor that has made the rounds for years. And while it’s likely that the iPhone will come to Verizon eventually, by the end of this year seems a bit soon.

For the past four years, Apple has released a new iPhone in early summer, and customers have gotten used to upgrading their phone every or every other year. There are plenty of Apple customers who would be extremely unhappy if they make the jump to AT&T this summer only to be told a few months later that Verizon is now an option.

And then there’s the exclusive contract between Apple and AT&T, which Apple has said runs until 2012. It’s possible the contract terms have changed, but a Verizon spokesperson went on record a few weeks ago saying that there are no plans to offer Apple products in “the immediate future.”

But there are some other clues that there eventually will be an iPhone on Verizon: AT&T has had a lot of well-publicized problems servicing the iPhone and it’s possible Apple is tired of defending the carrier. And AT&T just increased its early termination fee to $325 for smartphones, which could be a sign it anticipates customers could have a reason to jump their contracts earlier than usual.

(Credit: James Martin/CNET)


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Earthquake in Escondido

Just felt another quake! 4.8 near Borrego Springs


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Windows XP No Longer Installed on Netbooks

Before Windows 7 launched, there was a lot of consternation about when Microsoft planned to cut off the supply of Windows XP to netbook makers.

This week, Microsoft officials reminded customers and partners of that deadline date – October 22, 2010. As of that date, “OEMs will no longer be able to pre-install Windows XP Home on new netbook PCs,” Microsoft officials said. (Microsoft announced this cutoff date back in 2008, when Microsoft called netbooks ultra-low-cost PCs, or ULPCs)

There are still a number of XP-based netbooks for sale at retail. But the number of Windows 7 netbooks has been picking up since Windows 7 launched in October. According to NPD’s Retail Tracking Service, as of April 2010, 81 percent of netbooks sold at retail in the U.S. came with Windows 7 preinstalled (according to a new post on the Microsoft “Blogging Windows” site).

A year ago, there was considerable worry about the price Microsoft planned to charge PC makers for Windows 7. The company is believed to charge OEMs about $15 per copy for XP. The rumored price per copy of Windows 7 is closer to $50. (Microsoft officials won’t comment on the record about the exact price per copy the company charges OEMs for any version of Windows.) The thinking a year ago was that PC makers would have to pass that higher cost on to consumers. However, netbooks have stayed cheap. OEMs (and Microsoft) have been maintaining higher margins by selling more pricey form factors, like thin and lights. Windows 7 slates (when they come to market) might fall into this higher-margin category as well.

There also were concerns a year ago as to how well Windows 7 would run on netbooks. Would anything but the lowest end SKUs be too cumbersome to run on low-power processors and/or machines with smaller amounts of drive space? The answer has proven to be no to both. A number of users are running Windows 7 Ultimate — and not just Home or Home Premium — on their netbooks.

Meanwhile, one more Windows-related date reminder: July 13, 2010 is the date when Windows XP Service Pack (SP) 2 reaches the end of support. If you still want/need Microsoft support for XP, you should move to XP SP3 before that date. Extended support — which means paid support plus free security hotfixes — for XP SP3 ends in April 2014.


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Butt-Out FCC! Wireless Data Control

A big question these days for smartphone users is whether telecommunications providers will continue to offer “all you can eat” data plans or switch to charging by the megabyte. The more important issue–at least from the perspective of the public-policy community–is whether the Federal Communications Commission will have a say in the matter. And recent, seemingly contradictory initiatives by the regulators provide good reasons to believe that the FCC should get out of the way.

In 2007, Comcast, the giant cable company and Internet service provider, faced a marketing problem. A relatively small number of subscribers were hogging huge swaths of bandwidth, as they traded movies and music with others. (Some of the exchange was legal, some of it probably not.) Comcast responded by limiting upload speeds for customers using peer-to-peer networks.

After an investigative reporter from the Associated Press caught the company blocking a transfer of the King James Bible using BitTorrent (leading one blogger to ask, “Why does Comcast hate Jesus?” a couple of advocacy groups, Free Press and Public Knowledge, filed a complaint with the FCC. The agency ordered Comcast to stop.

Three years later, in Comcast v. FCC (PDF), a federal appellate court reversed the FCC’s order. But the court simply ruled that the FCC had overstepped its jurisdiction; it never addressed the legality of Comcast’s behavior.
The irony, of course, is that Comcast ran afoul of the FCC, in part, for failing to use tiered pricing to ration bandwidth.

Comcast, it’s worth noting, could have dealt with its peer-to-peer problem by switching to a pricing model that charged according to use. But the company feared that customers were wed to salad-bar-style pricing and would bolt at the change. Thus, apparently for competitive reasons, Comcast chose instead to block the offending traffic.

Now we can see why. Verizon, which is about to roll out its version of 4G high-speed wireless-data service, says it is planning to charge according to use. Verizon is worried that 4G will make it so convenient to move huge video files over wireless links that it would face a Comcast-like problem, if it didn’t charge by the bucket of data.

Meanwhile, AT&T has beaten Verizon to the punch, announcing that new iPhone customers will pay by the megabyte. (Existing customers with all-you-can-eat plans will be allowed to keep them.)

Verizon’s admission immediately brought forth criticism from the blogosphere. And the FCC wasn’t far behind: it is already preparing new regulations to prevent “bill shock”–you know, when dad finds out that little Jennifer has downloaded every episode of “True Blood” and “The Vampire Diaries,” and stuck him with a $400 cell phone bill.

The irony, of course, is that Comcast ran afoul of the FCC, in part, for failing to use tiered pricing to ration bandwidth. Now, apparently, Verizon has caught the FCC’s attention by deciding to charge according to usage.

The FCC may do no more than require carriers to notify customers when they’ve exceed their allotted megabytes–something AT&T is apparently planning to do, even without a nudge from Washington. Still, we’d much prefer that the FCC stay out of data-service-pricing decisions altogether, letting the carriers adjust to changing technology and market conditions.

Telecommunications markets don’t always get it right. But we doubt that the regulators could do better.


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Child Starves to Death while parents raised a Virtual child

Seoul, South Korea — A couple whose baby starved to death while they raised a virtual child in an online fantasy game was sentenced Friday, their defense attorney said.

Prosecutors at Suwon District Court had sought a five-year sentence for negligent homicide, but the court handed out a two-year sentence.

Sentence was suspended for the female defendant, Kim Yun-jeong, 25, who is expecting the couple’s daughter in August. Her partner, Kim Jae-beom, 41, will serve two years.

The unmarried couple’s defense attorney said he was satisfied with the sentence.

“This is the first legal case regarding Internet addiction in Korea,” said Kim Dong-young, a lawyer with the Korean Legal Aid Corp. “I am pleased that the female defendant’s Internet addiction was taken into consideration, and she was bailed.”

Three-month-old Kim Sa-rang died of malnutrition in September while her parents were engaged in 12-hour sessions of Prius Online. In the 3-D fantasy game, players nurture an online girl who gains magical powers as she grows.

Kim’s mother is a former factory worker while her father is a taxi and truck driver.

During their trial, the court heard that the toddler weighed 6.4 pounds (2.9 kgs) when she was born, but was only 5.5 pounds (2.5 kgs) at the time of her death.

The trial was in March, but sentencing was delayed after the court requested a psychological examination of the mother. Both defendants appeared contrite during the trial, with the mother frequently breaking down in tears.

Internet gaming is hugely popular in South Korea, with some 21,500 ‘PC Bangs’ — or Internet cafes — offering ultra-high speed Internet connections nationwide.

The case has highlighted the dark side of the nation’s Internet, an industry touted by South Korean officials as cutting edge. A public debate is under way in the nation over online privacy and regulating Internet rumors.

There is particular concern about gaming addiction and its effects on teenagers and those estranged from mainstream society. “Consequently, it comes as no surprise to me that two people who were disconnected from society in general found a common psychological space that kept them physically and socially divorced from reality,” said Tom Coyner, Seoul-based author of “Mastering Business in Korea.”

Suwon, the satellite town south of Seoul where the tragedy occurred, was named “Intelligent City of the Year” this month by a New York-based think-tank Intelligent Community Forum.

The honor was awarded because of the town’s investment in broadband infrastructure and its push to increase connection speeds to 1 gigabyte per second, according to reports.


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Internet Takeover by FCC

House Republican Leader John Boehner (Ohio) is using language from the just-completed healthcare debate to blast the FCC’s attempt to rein in broadband providers.

Boehner accused the agency Thursday of pursuing a “government takeover of the Internet,” just hours after FCC Chairman Julius Genachowski unveiled the plan, which would place broadband providers under some of the same rules that have long governed phone companies.

“Under this job-killing big government scheme, the Obama administration is seeking to expand the power of the federal government,” Boehner said in a statement.

“The success of the Internet is a perfect example of what happens when entrepreneurship and innovation are allowed to flourish, but today’s decision will undermine its success and hurt our economy,” the GOP leader continued. “The American people are asking ‘Where are the jobs?’  They aren’t asking for yet another government takeover that imposes new job-killing federal regulations and puts bureaucrats in charge of the Internet.

Republicans attacked the healthcare bill for almost a year as a job-killer and a government takeover of private enterprise. They’ve made similar arguments about other efforts — some of which were backed by Republicans, including the Bush administration — to bailout banks and auto companies.

The FCC, however, has explicitly sought to shed any mention that hope to regulate or takeover the Internet. Rather, the commission has framed its efforts as an attempt to store the same rules and procedures that were in place before a federal court in April invalidated the FCC’s ability to regulate broadband providers.

Two FCC officials on a conference call with reporters on Thursday declined to address Boehner’s criticisms directly. They also noted that full implementation of Genachowski’s proposal — including rules that would safeguard open Internet — was still some time away.

But Boehner on Thursday implored lawmakers to act preemptively to stop the FCC from encroaching too much on private business.

“Congress should listen to the American people and act to reverse this unnecessary federal government power grab,” he said.


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Stephen Hawking: “Time travel possible”

In his new documentary, Stephen Hawking offers the view that humans will be able to travel millions of years ahead of their own time.


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Stephen Hawking: “Time travel possible”

In his new documentary, Stephen Hawking offers the view that humans will be able to travel millions of years ahead of their own time.


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How to fix your McAfee-crippled computer

McAfee pushed out a malformed security patch early on Wednesday that wound up crippling computers running Windows XP, but there is a fix available. Users should note that it’s labor-intensive and must be applied manually to each computer. If you’re running Windows Vista or Windows 7, your computer shouldn’t be affected by the bad update.

As of 3 p.m. PDT, McAfee had yet to link on its front door to a fix for a false positive update with disastrous consequences that went out Wednesday morning.

If your computer is shutting down automatically, you must address that before you can fix anything else.

  • Step 1: Open a command prompt: Start menu, Run, then type cmd and hit Enter
  • Step 2: Type shutdown -a, which will prevent the shutdown from occurringMcAfee has revealed two fixes for the problem. Each one requires multiple steps, and can be confusing. If you’re not comfortable with advanced computer fixes, you should get help with this.For the first fix, go to the McAfee interface through the Start menu, and disable Access Protection and On-Access Scanner.
  • Step 1: Click Start, Programs, McAfee, and then VirusScan Console
  • Step 2: Right-click “Access Protection”
  • Step 3: Select “Disable”If you have Internet access, download the EXTRA.ZIP file provided by McAfee and unzip the EXTRA.DAT within. (Note that Nai.com is a safe site maintained by McAfee, for those who were wondering.) Once EXTRA.DAT has been extracted:
  • Step 1: Click Start, Run, then type services.msc and click “OK”
  • Step 2: Right-click the McAfee McShield service and select “Stop”
  • Step 3: Copy EXTRA.DAT to “Program FilesCommon FilesMcAfeeEngine”
  • Step 4: Then restart the McAfee McShield service by right-clicking on it and choosing “Start” from the context menu
  • Step 5: Re-enable access protection by going back to the VirusScan Console
  • Step 6: Right-click “Access Protection”
  • Step 7: Select “Enable”
  • Step 8: In the VirusScan Console, go to the Quarantine Manager Policy
  • Step 9: Click the Manager tab
  • Step 10: Right-click on each file in the Quarantine and choose “Restore”There is, of course, one massive hang-up with this McAfee-recommended solution: More likely than not, you don’t have Internet access on your McAfee-borked computer. In fact, it’s highly unlikely that you have access to much of anything, since deleting SVCHOST.EXE prevents key Windows 32-bit sub-system processes from functioning at all. To get the EXTRA.DAT on your computer, you’ll probably have to download it on an unaffected computer, then copy it to either a USB drive or a CD-ROM and use the command prompt to copy it over to your C: drive.The second workaround requires that you apply the EXTRA.DAT fix as detailed above before beginning and that you have access to a second, unaffected Windows XP computer. On that computer, go to C:WINDOWSsystem32 and copy SVCHOST.EXE to a network location or a removable media device such as a USB stick. Then copy the SVCHOST.EXE from the unaffected computer to the affected computer, and restart the McAfee-afflicted computer. There are details on applying the EXTRA.DAT via ePolicy Orchestrator at McAfee’s fix on Nai.com.Severe problems caused by buggy or false positive security updates are rare, but not unheard of. Recent instances include an update from Avast that marked hundreds of legitimate files as threats in December 2009, Computer Associates flagging a Windows system file as a virus in July 2009, and AVG marking ZoneAlarm as malware in October 2008.

    McAfee did not immediately responded to a request for comment.

    Updated at 5 p.m. PDT with additional information.

    McAfee Executive Vice President of Technical Support and Customer Service Brian MacPherson has written a blog post and a follow-up commenting on the situation, although neither addresses how the bad update made it past quality-control testing in the first place.


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    How to fix your McAfee crippled computer

    McAfee pushed out a malformed security patch early on Wednesday that wound up crippling computers running Windows XP, but there is a fix available. Users should note that it’s labor-intensive and must be applied manually to each computer. If you’re running Windows Vista or Windows 7, your computer shouldn’t be affected by the bad update.

    As of 3 p.m. PDT, McAfee had yet to link on its front door to a fix for a false positive update with disastrous consequences that went out Wednesday morning.

    If your computer is shutting down automatically, you must address that before you can fix anything else.

  • Step 1: Open a command prompt: Start menu, Run, then type cmd and hit Enter
  • Step 2: Type shutdown -a, which will prevent the shutdown from occurringMcAfee has revealed two fixes for the problem. Each one requires multiple steps, and can be confusing. If you’re not comfortable with advanced computer fixes, you should get help with this.For the first fix, go to the McAfee interface through the Start menu, and disable Access Protection and On-Access Scanner.
  • Step 1: Click Start, Programs, McAfee, and then VirusScan Console
  • Step 2: Right-click “Access Protection”
  • Step 3: Select “Disable”If you have Internet access, download the EXTRA.ZIP file provided by McAfee and unzip the EXTRA.DAT within. (Note that Nai.com is a safe site maintained by McAfee, for those who were wondering.) Once EXTRA.DAT has been extracted:
  • Step 1: Click Start, Run, then type services.msc and click “OK”
  • Step 2: Right-click the McAfee McShield service and select “Stop”
  • Step 3: Copy EXTRA.DAT to “Program FilesCommon FilesMcAfeeEngine”
  • Step 4: Then restart the McAfee McShield service by right-clicking on it and choosing “Start” from the context menu
  • Step 5: Re-enable access protection by going back to the VirusScan Console
  • Step 6: Right-click “Access Protection”
  • Step 7: Select “Enable”
  • Step 8: In the VirusScan Console, go to the Quarantine Manager Policy
  • Step 9: Click the Manager tab
  • Step 10: Right-click on each file in the Quarantine and choose “Restore”There is, of course, one massive hang-up with this McAfee-recommended solution: More likely than not, you don’t have Internet access on your McAfee-borked computer. In fact, it’s highly unlikely that you have access to much of anything, since deleting SVCHOST.EXE prevents key Windows 32-bit sub-system processes from functioning at all. To get the EXTRA.DAT on your computer, you’ll probably have to download it on an unaffected computer, then copy it to either a USB drive or a CD-ROM and use the command prompt to copy it over to your C: drive.The second workaround requires that you apply the EXTRA.DAT fix as detailed above before beginning and that you have access to a second, unaffected Windows XP computer. On that computer, go to C:WINDOWSsystem32 and copy SVCHOST.EXE to a network location or a removable media device such as a USB stick. Then copy the SVCHOST.EXE from the unaffected computer to the affected computer, and restart the McAfee-afflicted computer. There are details on applying the EXTRA.DAT via ePolicy Orchestrator at McAfee’s fix on Nai.com.Severe problems caused by buggy or false positive security updates are rare, but not unheard of. Recent instances include an update from Avast that marked hundreds of legitimate files as threats in December 2009, Computer Associates flagging a Windows system file as a virus in July 2009, and AVG marking ZoneAlarm as malware in October 2008.

    McAfee did not immediately responded to a request for comment.

    Updated at 5 p.m. PDT with additional information.

    McAfee Executive Vice President of Technical Support and Customer Service Brian MacPherson has written a blog post and a follow-up commenting on the situation, although neither addresses how the bad update made it past quality-control testing in the first place.


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